Terms of Service

Overview

Welcome to lulivo. These Terms of Service govern your use of lulivostore.com and purchases from this store. By using the website or placing an order, you agree to these terms and our Privacy Policy.

Using our store

You must provide accurate contact, payment and delivery details and use the site lawfully. You are responsible for safeguarding any account credentials. We may decline or cancel an order if information is inaccurate, stock is unavailable or fraud is suspected; if we have charged you for an order we cannot fulfil, we will provide an appropriate refund.

Products and pricing

We aim to display product information, images, prices and availability accurately, but screen settings can affect appearance and errors can occur. Prices and promotions may change. The price and shipping charges confirmed at checkout apply to your order, subject to corrections agreed with you or a cancellation and refund where required.

Payment, delivery and returns

Payment is handled through the payment options available at checkout. Shipping destinations, charges and estimates are shown during checkout and explained in our Shipping Policy. Returns, exchanges and refunds are described in our Refund Policy. Delivery estimates are not guaranteed; if there is a problem with your order, contact us so we can help.

Content and acceptable use

Website content, product photographs, graphics and branding are provided for personal shopping use. You must not misuse the website, interfere with its operation, transmit malicious code or infringe the rights of others. Links to third-party services are provided for convenience; their own terms and privacy practices may apply.

Privacy

We process customer information as described in our Privacy Policy. Shopify and service providers may process information needed to operate the store and fulfil orders.

Changes and contact

We may update these terms and will post the updated version here. For an order, the terms available when you placed it apply, subject to mandatory law. For questions, email info@lulivo.co.

Nothing in these terms excludes or restricts rights or remedies that cannot lawfully be excluded.